Refund policy

All ZARAI products are premium consumables (honey, gulkand, saffron, shilajit) prepared and packaged with care for freshness and quality.

Due to the perishable and consumable nature of our products, we do not accept returns, exchanges, or cancellations once an order is placed.

In the unlikely event that you receive a damaged or incorrect item, please contact our customer support within 48 hours of delivery with clear photos, and we will arrange a replacement.

Refunds are not available for regular orders, as all products are crafted for hygiene and freshness.